Legal
Privacy & Cookie Policy
Last updated: October 2026
1. Who we are
Emmer Publishing is run by Danielle Hone, a self-employed sole trader based in Kendal, Cumbria. We are the controller of the personal data described in this policy. For any privacy question, email danielle@emmerpublishing.com.
2. What we collect and why
| What | Data | Why we use it | Lawful basis |
|---|---|---|---|
| Contact form enquiries | Name, email, the service you're interested in, your message | To reply to your enquiry | Legitimate interests (responding to people who contact us) |
| The Emmer Edit newsletter | Name, email | To send you occasional notes on writing and self-publishing | Consent, which you can withdraw at any time |
| Clients | Contact details, manuscript and project information, session notes, messages (including WhatsApp), payment records | To deliver the service you booked | Contract |
| Financial records | Invoices and payment details | To meet tax and accounting obligations | Legal obligation |
| Website visits | Technical data such as IP address, browser and pages visited, collected by our website host | To run the website securely | Legitimate interests |
- What
- Contact form enquiries
- Data
- Name, email, the service you're interested in, your message
- Why we use it
- To reply to your enquiry
- Lawful basis
- Legitimate interests (responding to people who contact us)
- What
- The Emmer Edit newsletter
- Data
- Name, email
- Why we use it
- To send you occasional notes on writing and self-publishing
- Lawful basis
- Consent, which you can withdraw at any time
- What
- Clients
- Data
- Contact details, manuscript and project information, session notes, messages (including WhatsApp), payment records
- Why we use it
- To deliver the service you booked
- Lawful basis
- Contract
- What
- Financial records
- Data
- Invoices and payment details
- Why we use it
- To meet tax and accounting obligations
- Lawful basis
- Legal obligation
- What
- Website visits
- Data
- Technical data such as IP address, browser and pages visited, collected by our website host
- Why we use it
- To run the website securely
- Lawful basis
- Legitimate interests
We do not see or store your full card details. Payments are handled by a secure third-party payment provider.
We do not sell your data or use it for advertising profiling.
3. Who we share it with
We share personal data only where needed:
- Specialists working on your book (editors, proofreaders, designers, formatters), for The Book Launch, and only what they need for your project
- Service providers who help us run the business, such as our website host, email and newsletter services, payment provider, WhatsApp and accountant
- Authorities where the law requires it
Some of these providers may store data outside the UK. Where they do, we rely on safeguards recognised by UK law, such as adequacy regulations or standard contractual clauses.
4. How long we keep it
- Enquiries that don't lead to a booking: 12 months
- Client records: 6 years after the project ends, to meet tax and legal requirements
- Newsletter details: until you unsubscribe
5. Your rights
You have the right to access the personal data we hold about you, and to ask us to correct, delete or restrict it. You can object to us using it, ask for a copy in a portable format, and withdraw consent at any time. You can unsubscribe from the Emmer Edit using the link in any email.
To use any of these rights, email danielle@emmerpublishing.com. We will respond within one month.
6. Complaints about your data
If you are unhappy with how we have handled your personal data, please email danielle@emmerpublishing.com first. We will acknowledge your complaint within 30 days, look into it, and tell you the outcome without undue delay.
If you are still unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.
7. Cookies
Cookies are small files stored on your device when you visit a website. Similar technologies such as local storage work in the same way, and this section covers them too.
This website does not use analytics, advertising or tracking cookies. It only uses technologies that are strictly necessary for it to work, such as keeping the site secure. These do not need your consent and do not track you. If we add analytics in future, we will update this policy and ask for your consent where the law requires it.
Our website also loads fonts from Google Fonts. This means your IP address is sent to Google so the fonts can be displayed. Google Fonts does not set cookies.
If we embed content from other websites, such as social media posts or videos, those sites may set their own cookies. We will only load them when you choose to view the content.
You can also block or delete cookies in your browser settings. Blocking strictly necessary ones may stop parts of the site working.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.